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Frequently asked questions

Direct answers.
No runaround.

Start here for product behavior, account access, privacy, automation, and referrals.

Getting started

What is Ghost Space?

Ghost Space is a Windows-first platform for dedicated browser profiles, proxies, team access, automation, Synchronizer, and Cloud Phone operations.

Where is my browser data stored?

Cookies, logins, history, extensions, and full browser profile folders stay on the computer using them. Lightweight account records can synchronize for authorized team collaboration.

Can I use my existing Ghost Space account?

Yes. The website and Windows desktop app use the same verified email account.

Can I import profiles from another browser?

Ghost Space includes migration tools for supported providers and common spreadsheet or JSON formats. Vendor-specific credentials and unsupported data are not copied.

Teams and tools

Who can see my profiles?

Admins manage the agency. Managers and team members should only see profiles, folders, tags, and tools allowed by their role and assignments.

What does Synchronizer do?

Synchronizer mirrors supported navigation, clicks, text input, scrolling, and tab actions from one running primary profile to selected secondary profiles.

Does Cloud Phone support every Android app?

No virtual Android environment can guarantee every app. Compatibility depends on Android version, device architecture, certification requirements, and the app provider.

Can automation prevent account restrictions?

No. Automation cannot bypass platform rules or detection systems. Use conservative limits, review workflows, and follow each service’s rules.

Account, referral, and support

How do referrals work?

Account owners receive an eight-character code and a shareable link. Claims remain pending until verification. Approved credits accumulate for future Ghost Space plans; redemption is coming soon.

Why is my referral still pending?

A referral is not credited immediately. Ghost Space reviews the claim first, and submitting a valid code does not guarantee approval.

Where should I report a problem?

Use the headset icon inside Ghost Space when the app opens so screenshots and replies stay connected to your account. If the app will not open, email support@officialghost.space.

Where can I see product changes?

The Updates page is the public source for important Ghost Space beta improvements and fixes.