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Start here for product behavior, account access, privacy, automation, and referrals.
Getting started
What is Ghost Space?+
Ghost Space is a Windows-first platform for dedicated browser profiles, proxies, team access, automation, Synchronizer, and Cloud Phone operations.
Where is my browser data stored?+
Cookies, logins, history, extensions, and full browser profile folders stay on the computer using them. Lightweight account records can synchronize for authorized team collaboration.
Can I use my existing Ghost Space account?+
Yes. The website and Windows desktop app use the same verified email account.
Can I import profiles from another browser?+
Ghost Space includes migration tools for supported providers and common spreadsheet or JSON formats. Vendor-specific credentials and unsupported data are not copied.
Teams and tools
Who can see my profiles?+
Admins manage the agency. Managers and team members should only see profiles, folders, tags, and tools allowed by their role and assignments.
What does Synchronizer do?+
Synchronizer mirrors supported navigation, clicks, text input, scrolling, and tab actions from one running primary profile to selected secondary profiles.
Does Cloud Phone support every Android app?+
No virtual Android environment can guarantee every app. Compatibility depends on Android version, device architecture, certification requirements, and the app provider.
Can automation prevent account restrictions?+
No. Automation cannot bypass platform rules or detection systems. Use conservative limits, review workflows, and follow each service’s rules.
Account, referral, and support
How do referrals work?+
Account owners receive an eight-character code and a shareable link. Claims remain pending until verification. Approved credits accumulate for future Ghost Space plans; redemption is coming soon.
Why is my referral still pending?+
A referral is not credited immediately. Ghost Space reviews the claim first, and submitting a valid code does not guarantee approval.
Where should I report a problem?+
Use the headset icon inside Ghost Space when the app opens so screenshots and replies stay connected to your account. If the app will not open, email support@officialghost.space.
Where can I see product changes?+
The Updates page is the public source for important Ghost Space beta improvements and fixes.